Contact

Email support

Email support@tiptoeinginmyjordans.org for account, payment, content-removal, or privacy questions. You can contact us without signing in. This address forwards to the operator's monitored inbox; responses may come from that inbox.

Content reports and response times

We first review content reports within 2 business days and take appropriate initial action or request necessary additional information within 5 business days of receipt. Reports involving child safety, credible threats or non-consensual intimate content receive priority. If a complex investigation needs longer, we send a progress update within 5 business days with the reason, interim measures and a specific date for the next update. Business days are Monday through Friday in UTC. See Reports, review and appeals in our Terms of Service for the reporting information, available actions and appeal route.

Account support

Sign in and open Support tickets to send an account, credit, or order question. Include the order or task ID if available. Do not include a password, payment-card number, or API key.

Before you create

The studio shows whether video creation and purchases are available. You can explore public examples and the meme guide without an account. Return to the studio.

Data and rights requests

Email support or use a support ticket to request removal of your account or uploaded material, or to report an issue with an attributed example. Include the relevant URL or task ID so the request can be located. Do not attach unlawful or intimate material.